Dynamics 365 Learning and Adoption Made Easy
Dynamics 365 Learning and Adoption turns all your end users into Dynamics 365 Customer Engagement superstars, through targeted learning campaigns and 150+ Just in Time Learning videos.
The Benefits of Dynamics 365 Learning and Adoption
Microsoft Dynamics 365 is the new CRM powerhouse, packed with features that boost the bottom line. Harnessing these features is the real issue. With Dynamics 365 Learning and Adoption, employees exploit the full power of Microsoft’s CRM solutions – and no longer pester the Help Desk with basic questions.
By tailoring specific communications by job role and user activity history, you build fully personalized enablement campaigns to proactively and effectively drive adoption.
Over 150 on-demand videos help end-users master Dynamics 365 capabilities. These videos can be linked to any adoption communication messages by job activity or role. The viewing history of the training videos provides tracking and reporting to identify adoption trends.
The CoreView solution for integrated training empowers end users with short, task-based videos that cover Dynamics 365 Customer engagement. The voice-over track for these videos is fully indexed so simple searches quickly find the learning material for the current task just-in-time when help is needed.
Access to on-line training videos doesn’t require an additional sign-in password.
All training videos are short (1-3 minutes), and focus on a specific task that users need to learn to be productive, right when they need it.
Follow-up communications for those users who need additional training, and incentives to adopt new and mission critical functionality available.
Resources Related to Dynamics 365
“CoreView enables us to create reports on information we were never able to see before. We can now create targeted marketing campaigns with integrated training videos and monitor our adoption growth”
Daniel Park – IT Services Manager – The Wonderful Company