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Gartner’s New Market Guide for SaaS Management Platforms


According to Gartner: “Organizations often encounter challenges in managing SaaS digital workplace applications such as Microsoft Office 365 and Google G Suite.” Gartner further adds, “SaaS management platforms (SMPs) allow IT operations administrators to manage the day-to-day operations for Microsoft Office 365, Google G Suite and other frequently used SaaS applications. SMPs allow IT administrators to manage application policies, take corrective action, track application usage and automate IT administrative tasks.”


Gartner has created a new market classification for SaaS Management Platforms (SMPs) that includes CoreView’s unified management solution for Microsoft Office 365 as a representative vendor. SMPs allow IT administrators to provide additional capabilities to fill the gaps left by native management consoles.


In the market guide, Gartner identifies six main functional categories for SMP solutions including:

– Administration

– IT Role-Based Access Control (RBAC)

– Policy Management

– License Management

– Workflow automation

– Reporting

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.


Gartner Market Guide for SaaS Management Platforms, Manjunath Bhat & Chris Silva, 26 November 2018

Access the report to learn more about CoreView and SMPs