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Simplify Office 365 Delegation

Segment your Office 365 tenant to simplify delegation of IT administration
Office 365 delegation

Simplify Office 365 Delegation

Segment your Office 365 tenant to simplify delegation of IT administration

Most government organizations are made up of multiple agencies and are highly distributed and autonomous. They require a more advanced management solution for Office 365 to help them segment their single tenant environment and delegate admin capabilities to maintain agency oversight for their user communities. CoreView provides an all-in-one solution that incorporates Monitoring, Management, Customizable Administration, Reporting and Training / Adoption to help different government agencies stay in control of their Office 365 environment.

CoreView was architected and designed from the ground up to enable more distributed organizations with the flexibility to delegate and distribute administration tasks, assign license pools, and provide total visibility into all aspects of Office 365. The CoreView solution can help IT admin teams get their work done as efficiently as possible.

CoreView was architected and designed from the ground up to enable more distributed organizations with the flexibility to delegate and distribute administration tasks, assign license pools, and provide total visibility into all aspects of Office 365. The CoreView solution can help IT admin teams get their work done as efficiently as possible.

To simplify their administration activities, most Government IT groups want a single, integrated solution to perform all the monitoring and management of their Office 365 environment and enable a single tenant to be segmented into sub-tenants for delegating administration rights. By utilizing the RBAC capabilities within CoreView, a central IT group can effectively assign specific remote administrators with the ability to view and manage ONLY their group of users. In addition, CoreView assists government organizations with configuring license pools to optimize license management and help them stay on top of the tracking, distribution and assignment of licenses for their user community.

The RBAC feature also enables the delegation of specific low-level admin tasks to front-level call centers, or helpdesk support, to perform simple actions based on user requests. By enabling this delegation, many support requests can be handled immediately while the help desk has the end user on the phone. This improves call center response time metrics and increases user satisfaction ratings for IT. Those help desk engineers will ONLY be able to perform account updates and view activities and reports for that group of users.

The added bonus of using this model within CoreView is that it is completely secure. Since there are no native Office 365 administrator rights needed within the tenant for these remote IT admins or helpdesk agents, there is no way for them to log onto the Office 365 portal and make any changes directly within the tenant or via PowerShell. With CoreView, a service account performs all the actions requested through the UI. This keeps your overall user community secure and you can distribute and delegate the administration for your Office 365 environment how you want.

Sign-up for a complimentary trial of the CoreView management solution so you can take control of your Office 365 environment.

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CoreView

CoreView provides enterprises and Microsoft partners the ability to manage, control and obtain valuable information on all aspects of their Microsoft Office 365 investment.