AI INSIGHTS
2026 State of AI in Microsoft 365
Insights from 500 IT leaders on how AI is actually being used in Microsoft 365 and what’s standing in the way of using it safely
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Insights from 500 IT leaders on how AI is actually being used in Microsoft 365 and what’s standing in the way of using it safely
AI won't fix a messy tenant
Our research shows that most Microsoft 365 environments were already under strain before AI entered the picture.
81%
feel the operational burden of managing and securing Microsoft 365
35%
have already dealt with incidents tied to configuration mistakes
49%
lack clear visibility into what's changes, who has access, or why
These conditions shape how AI behaves in Microsoft 365
