CoreSuite: Everything You Need to Manage M365

CoreView’s powerful suite of tools lets you analyze, administrate, automate, optimize, secure, and audit your Microsoft 365 environment. There’s a lot going on. Let us show you how it works!

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CoreView screenshot of CoreSuite with a group of Microsoft and ServiceNow logos
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All Microsoft 365 Administration in One Place

CoreSuite acts as a layer between IT administrators and Microsoft 365. We provide a single admin interface that unlocks enormous value.

We start by importing every scrap of siloed data from your M365 tenant, organizing it, and keeping it up to date. Our Hybrid connector can pull in on-premise data as well. Now everything is in one place.

CoreSuite replaces all the admin centers in Microsoft 365. This gives IT teams the power to manage M365 with more efficiency, more control, and more security.
CoreView dashboard

How Large Enterprises Manage M365

Screenshot of Coreview's Virtual Tenant

Segment and Delegate Administration to Fit Your Business With Virtual Tenants

Do you miss domains and Organization Units (OUs) since moving to M365?

CoreSuite’s Virtual Tenants are the answer. Virtual Tenants let you segment the tenant with any criteria available (department, location, group membership, business unit, etc.).  

Users can only see and manage objects within their Virtual Tenant. This lets you give local admins more autonomy, since they can only see what they need to see.

Virtual Tenants are dynamic too. As your environment changes, your Virtual Tenants are always up to date.

Grant the Right Access at the Right Time With Granular Role-Based Access Control (RBAC)

CoreSuite’s RBAC gives you the ability to create custom roles with a simple check-mark system. Grant individual or group permissions with an easy interface.

We also call it Functional Access Control because admins can delegate permissions based on the function being delegated. This allows IT to delegate some IT tasks to non-IT users:
  • Want to give HR the ability to update user information? Easy!
  • Does Legal want to change/enable/disable/extend a litigation hold at their whim? Let ‘em!
  • Should department leaders have the ability to manage their Microsoft Teams? Of course they should!
  • Want to give local administrators super-powers in their region to reduce unnecessary escalations? Just combine with a Virtual Tenant and you’re good to go!
These permissions are also used to limit what parts of CoreSuite a delegated user can see. If they’re only administering Microsoft Teams, just give them the Microsoft Teams reports they need and nothing else. This prevents users from asking for permissions that are “grayed out.” As far as they know, they don't exist.
Screenshot of permission options for users
Screenshot of a user report

Report on Almost Anything - and Take Immediate Action to Fix It

Forget exporting data from 3 different M365 admin centers, combining the data in Excel, and then writing fiddly, fragile PowerShell scripts to make required updates.

Report on nearly anything to do with your Office 365 instance, and then take immediate action to resolve any issues you find, right from CoreView.

Generate reports across users, groups, Microsoft Teams, Exchange, OneDrive, licensing, and more.

Wouldn't it be amazing to be able to schedule reporting and either automatically send an email or initiate a workflow to address any issues? For example, with CoreView you can:
  • Pull up a list of Microsoft Teams Groups with no owners and either assign an owner or delete the groups
  • Filter enabled users based on the last login and disable any who haven’t logged on for x days
  • Drill down on license usage and identify users who might be eligible for a lower tier license (E5->E3, E3->F3)
  • Run a monthly report automatically that disables any account that hasn’t logged in for 30 days
  • And nearly any other report you can think of

Democratize PowerShell with Custom Actions

While CoreSuite has hundreds of built-in management actions, there’s always room for more. With Custom Actions, build your own actions using PowerShell scripts you may already be using.

Once a Custom Action is approved, it’s available to be run by anyone who has access. Custom Actions can also be included in workflows so if there’s a special function or lookup that needs to run, just create a Custom Action and include it in the workflow.

Best of all, anyone can be granted access to run approved Custom Actions - without worrying about the vulnerabilities of PowerShell or needing to grant full Global admin rights.
Screenshot of CoreView's workflow functionality
Screenshot of CoreView's workflow functionality

Automate Repetitive Tasks

CoreSuite’s workflow engine allows teams to combine multiple tasks into a single click. Manual checklists are boring. CoreSuite lets you build an automatic workflow that’s faster and never makes mistakes.

Workflows go beyond PowerAutomate or PowerShell letting you run any M365 action, any custom action, and select ServiceNow actions.

Better still, workflows are centralized and inherit all of the Virtual Tenant and RBAC permissions assigned to a user.

Need to deprovision a user? A simple workflow runs that:
  • Gets approval from their listed manager
  • Disables the user
  • Converts their mailbox to a shared mailbox and assigns their manager as the owner
  • Removes their licenses
  • Sends a confirmation email
  • Creates a ticket in ServiceNow documenting the successful offboarding and automatically closes it out

Quickly Access Audit Trails and Activity Logs

The Microsoft 365 services generate a wealth of audit data that can be used for multiple purposes…if you can find it. CoreSuite collects and enhances audit data across Microsoft 365 to give you the information at your fingertips:
  • Need to see audit logs from 6 months ago? No problem, CoreSuite stores audit logs for 1 year or more.
  • Want to create an alert based on specific audit data? Easy – just set up the rules and send an email alert and/or run a workflow.
  • Need to see who accessed the file “Employee Salaries.XLXS” during one week of April? Just filter the results to that time frame and file name, then send the report to HR in just a few clicks!  
Audit trails make it easy to understand the past to respond to hacks or other incidents. Auditing works with any license, but combined with E5 licenses you can really see anything!
Screenshot of CoreView's audit activities
Hybrid Screenshot

Juggle both Cloud and On-Prem in a Hybrid Environment

Today’s enterprises are leveraging applications like Azure AD Connect to synchronize both on-prem and Azure Active Directory to manage their users.

The problem comes in when you need to update a user…are they on-prem (synced) or cloud-only? The type of user dictates where updates can be made for the user/object.

With CoreView’s Hybrid Agent, you can connect CoreSuite to your on-prem Active Directory and manage both synchronized and cloud-only objects. Taking the guesswork out of where to make updates and the transition from on-prem to Office 365 / Microsoft 365.

Seamlessly Integrate with ServiceNow

The CoreSuite with ServiceNow integration allows an entirely new way to manage your Microsoft 365. The 2-way integration allows you to create or update ServiceNow incidents from a CoreSuite Workflow. But, can also call a CoreSuite workflow from a ServiceNow incident…meaning you can complete actions in Microsoft 365 without ever leaving the ServiceNow interface.

Want to track CoreSuite Workflow execution inServiceNow? It’s as simple as 1, 2, 3. Simply automate the workflow to open aServiceNow incident when it starts, update the status, and close the incident once completed.

Interested in updating a user’s Microsoft 365license from within ServiceNow? Create a CoreSuite workflow to change the license, add a small bit of code to ServiceNow to help execute the Workflow. Once triggered, the CoreSuite workflow will complete and update the ServiceNow incident.
ServiceNow Screenshot
Microsoft Teams Screen

Dig Deeper into Microsoft Teams Data

The explosion of Microsoft Teams = more data to analyze to ensure usefulness.

Out of the box - CoreSuite provides a number of insightful reports for Microsoft Teams. But if you want next level reporting to dig into items like Microsoft Teams Voice features like call plans and PSTN – the Add-On is for you.

With CoreView’s Microsoft Teams Advanced Add-On gives you additional data on call and meeting quality. But also, on how telephony features are being used within your organization.

Make sure you’re getting the most out of your Microsoft Teams investment with the CoreSuite Teams Advanced Add-On.
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