Clearing the Path: How The Halo Trust Automated M365 Management Across 36 Countries

Clearing the Path: How The Halo Trust Automated M365 Management Across 36 Countries
SUMMARY
  • With the support of Cyber Vigilance, The Halo Trust adopted CoreView to:
  • Reduced the IT overhead of managing a complex and fluid workforce.
  • Optimised M365 licensing to minimise spend and reduce waste.
  • Empowered in-country teams while maintaining centralised control and security.
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The HALO Trust is the world’s largest humanitarian mine clearance organisation. The HALO Trust saves lives and restores communities threatened by landmines and other weapons of war, such as cluster bombs, stockpiles of small arms and improvised explosive devices (IEDs).

Born out of a desire to help the people of Afghanistan in 1988, they now employ an international staff of over 8,000 including the UK headquarters, USA office and programmes in 36 countries and territories.

The Challenge

Joiner, Mover, Leaver Processes

With high volumes of temporary staff, there was a significant overhead in creating, updating, and de-provisioning user accounts. Manual handling of these processes consumed valuable IT resources and introduced risks of delay or oversight.

License Optimisation

Without full visibility into how M365 licenses were being used, The Halo Trust risked over provisioning and underutilisation of resources, leading to unnecessary costs.

Delegation to In-Country Teams

The organisation required a balance between central IT governance and local autonomy. In country teams needed to be empowered to manage day-to-day operations, while central IT maintained oversight and security.

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“The expansion of our underlying Microsoft licensed estate is a core component of HALO’s Technology Strategy and deploying Coreview technology has allowed us to delegate responsibility, whilst maintaining full control and improving visibility. Cyber Vigilance were really engaged from the start, helping us find a commercial model that worked and then working closely with my technical teams to manage deployment and training. We had CoreView operational within weeks and deployed into our Ukrainian operations soon after, adding real value in very challenging conditions”

Dan Dickinson, HALO Trust Global Director of Information Systems

Working with Cyber Vigilance, The Halo Trust implemented CoreView, a leading platform for Microsoft 365 Tenant Resilience.

The solution addressed their challenges in the following ways:

Automated Identity Lifecycle Management

CoreView’s automation capabilities streamlined Joiner, Mover, and Leaver processes. This ensured accounts were created, updated, and removed quickly and accurately, reducing the burden on central IT and improving security.

License Visibility & Optimisation

With CoreView’s advanced reporting, The Halo Trust gained complete visibility into license allocation and usage. This allowed them to right-size licensing, cut unnecessary costs, and maximize the value of their Microsoft 365 investment.

Delegated Administration with Oversight

CoreView’s delegation features empowered local teams to manage operations independently, while ensuring central IT retained full visibility and control. This improved responsiveness and efficiency incountry, without compromising governance.

By adopting CoreView with the support of Cyber Vigilance,The Halo Trust has:

- Reduced the IT overhead of managing a complex and fluid workforce.

- Optimised M365 licensing to minimise spend and reduce waste.

- Empowered in-country teams while maintaining centralised control and security.

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Created by M365 experts, for M365 experts.