Wednesday, January 25, 2023

Microsoft Teams, Microsoft 365, and Xbox Live outage

Laptop computer displaying logos of Microsoft 365

On January 25, 2023, Microsoft experienced an outage that impacted thousands of users worldwide, rendering services like Teams and Outlook inaccessible. The company has since investigated the issue and addressed it for all customers.

The cause of the outage was a configuration glitch, which resulted in Microsoft's Exchange Online service going offline for several hours. The glitch caused a failure in Microsoft's infrastructure, leading to the service outage.

Microsoft's technical teams resolved the issue and services were restored for all customers.

We know Microsoft 365 outages can have a big impact on your business. Any time there is any outage or data issue, rest assured that CoreView experts are already working with our customers and, in many cases, directly with Microsoft to achieve the best performance.

Friday, January 20, 2023

Microsoft allows duplicate licenses for Exchange Online

Laptop computer displaying logo of Microsoft Exchange

Microsoft has announced a change to its Office 365 licensing policy, allowing for the assignment of multiple Exchange Online licenses to a single Azure Active Directory (AAD) user. This change is meant to address situations where a user may have legitimately required duplicate licenses, which previously would have caused an error.

SharePoint Online and Teams already supported duplicate licenses. The higher-level license will take precedence in the event of any conflict between service levels. While the announcement was made on January 20, 2023, no effective date has been specified, and this change is part of a broader initiative. More details may be forthcoming as this change is implemented.

Thursday, January 5, 2023

Microsoft will raise Cloud product pricing

A collection of various foreign currencies from countries

Microsoft will raise Cloud product pricing in three European markets effective April 1, 2023.

The following increases have been announced:  

  • 9% for the British pound
  • 11% for the euro
  • 15% for the Swedish krona

This is part of a larger effort for Microsoft to unify pricing across currencies globally. Microsoft has pledged to review per-currency pricing annually going forward in order to account for price fluctuations and aim for greater consistency.

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