Managing Microsoft 365 Licenses is Complex
At CoreView, we're huge fans of Microsoft.
We know that smart IT leaders put Microsoft 365 at the core of their SaaS stack because of the un-equaled power, security, and end-user experience that Microsoft provides. Smart IT leaders also want to make sure that they're buying the right license for each user, that licenses are being used, and that the right team members have perfect visibility into the (substantial) costs involved. That's where CoreView comes in.
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Microsoft, for all its strengths, doesn't provide good visibility into license usage. We run hundreds of free health checks for large organizations, and we usually find that:
10-20% of licenses are unused or unassigned with more clearly over-assigned – such as a conference room or Exchange-only user with an E5 license.
Extra licenses are “sitting on the shelf” – but the company is still reserving new licenses all the time instead of re-assigning.
Attempts to allocate costs and provide accountability through chargebacks or showbacks are complicated or non-existent.
Customers are paying anywhere from $5 to $50 million each year for Microsoft 365 licenses, so even a little "accidental" waste adds up!