What if two of your largest enterprise solutions, ServiceNow and Microsoft 365, could communicate to complete tasks and avoid duplicate entry? For enterprises with ServiceNow and Microsoft 365, integration with CoreView’s CoreSuite allows you to speed up your resolution times and track everything in one place.
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What if two of your largest enterprise solutions, ServiceNow and Microsoft 365, could communicate to complete tasks and avoid duplicate entry?
For enterprises with ServiceNow and Microsoft 365, integration with CoreView’s CoreSuite allows you to speed up your resolution times and track everything in one place.
ServiceNow operators can now execute tasks within ServiceNow that resolve issues in Microsoft 365 - or, alternatively, CoreView users can create ServiceNow tickets straight from CoreView.
If you are looking to improve the efficiency of your IT team between ServiceNow and Microsoft 365, look no further than CoreSuite.
Because of its unparalleled scope within the organization, M365 is one of the most common points of attack for hackers. The integration gives you the ability to empower your help desk to perform necessary tasks without having to grant them administrative roles within M365 itself, minimizing your risk.
They can perform routine M365 administrative tasks without leaving ServiceNow further increasing your organization’s efficiency and time to resolution.
Improve Governance and Security Monitoring with CoreView & ServiceNow CoreView reporting and workflows can be used together to enable proactive monitoring of yourMicrosoft 365 tenant with the ability to create incidents in ServiceNow.
For more advanced troubleshooting scenarios, help desk users can be granted more granular least privilege access controls to research and resolve problems with the associated tickets being resolved automatically.
Integration of the two systems can be used in a myriad of ways, including:
CoreView reporting and workflows can be used together to enable proactive monitoring of your Microsoft365 tenant with the ability to create incidents in ServiceNow.
Examples include creating a ServiceNow ticket right from CoreView for follow-up if:
The possibilities are endless. Schedule your demo of how this integration can help in your organization.