Urssaf Increased M365 Application Adoption

Urssaf Increased M365 Application Adoption
Industry:
Government
Summary:
  • Region: France

Urssaf, a French government institution, helps collect employee and employer contributions for social protections – ranging from health coverage and pensions to family benefits – thus funding the country’s social security systems. With 15,000 employees across the region, they were looking for a solution that would increase collaboration and communication with ease – particularly during the COVID-19 pandemic.

Enter CoreView.

The Challenge

After the overnight shift to remote working, Urssaf needed instant help managing Microsoft 365’s collaboration tools (e.g. Microsoft Teams), ensuring good governance and continuous compliance.

The Solution

CoreView was able to get their entire Microsoft ecosystem under control by increasing visibility, improving administration, and monitoring security.

  • Staying One Step Ahead – With ease of access to granular reporting and analysis about Microsoft 365 usage Urssaf was able to optimize administration and security                
  • Accelerate Microsoft Teams Adoption - with the help of comprehensive usage reporting, Urssaf was able to identify users that would benefit from additional training

“By knowing the uses of the licenses and the level of adoption of the various services of Microsoft 365, we will be able to better control the usage and to set up training/accompaniments specifically dedicated to such tools with such a population of users.”

Wissam Jammal, Head of the Digital Workspace Sector, Urssaf Caisse Nationale

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