Teams Advanced Add-On
Deep Visibility into Microsoft Teams Usage and Quality
Many enterprises leverage Microsoft Teams for meetings and want to know if it’s used effectively. Gain more visibility into Teams meetings by seeing the quality of voice, video and sharing to optimize the Teams experience.
Gain Total Teams Visibility
Teams Advanced adds to the already powerful Teams features of CoreSuite to deliver even more information about Microsoft Teams usage and user experience with a Call Quality Dashboard for a single at-a-glance view of call quality.
Monitor Teams Adoption Growth
Getting details on Teams user activity is one thing, but seeing how Microsoft Teams adoption has changed over time is even more telling. Being able to track growth (positive or negative) by department gives you the complete picture of how Teams is being utilized.
Boost Teams Quality
As users increasingly work remotely, M365 administrators need visibility into the quality of audio and video calls, and the quality impact when content is shared during Teams meetings. The dashboard allows for tracking metrics for Teams calls, Teams users, and content sharing during Teams calls.
Drive Collaboration
Team Managers want to make sure their teams are collaborating, both internally and externally. Easily create reports showing how Teams is being used to allow managers to drive the desired benefits of Teams.
Many enterprises leverage Microsoft Teams for meetings and want to know if it’s used effectively. Gain more visibility into Teams meetings by seeing the quality of voice, video and sharing to optimize the Teams experience.
The Teams Advanced dashboard tracks metrics for Teams calls, Teams users, and content sharing during Teams calls. It allows metrics and KPI (Key Performance Indicators) to be displayed at any point with real-time metrics. The dashboard can also serve as a jumping off point for examination and troubleshooting issues with particular users, calls, departments, or geographies.
Rather than providing limited visibility from Microsoft-provided data that limits visibility to a single user, Teams Advanced Add-On allows searching and tracking down issues for particular users, or across departments. Users can be filtered by call, department, geography, or company.
Microsoft Teams usage is one metric, but being able to see how Teams is being adopted over time is even more valuable. Changes in collaboration may have impacts on the business, both positive and negative. Seeing and increase or decrease in calls, meetings and chats by department can help you identify where you may need to drive more collaboration.
Real-time analysis of users, calls, quality per department, geography, or company are all invaluable for troubleshooting issues. Microsoft Teams Usage Analytics pulls data from Microsoft and enriches it with additional attributes from user’s Azure AD information.
Learn who organized a call, country, department, number of attendees, and call quality including audio and video.
Make sure you’re getting the most out of your Teams for public switched telephone networks (PSTN) investment. See who is and isn’t using their PSTN numbers and track usage (and costs) over time. Support for direct routing plans will be added in a future release.
