In hindsight, Microsoft’s launch of its Teams product in 2017 could not have come at a better time for the company. Intended as a successor to the Skype for Business product and a direct competitor to Slack, Teams had a couple of years to mature before the era of COVID-19.
The response to the pandemic caused many organizations to ask their office staff to work from home. This trend caused a spike in demand for online collaboration and communication tools, and by early 2020 Teams had a sufficiently compelling feature set to capitalize on it.
That rising tide lifted all boats, and competitors such as Slack and Zoom took off as well. But Teams had some things going for it that those alternatives didn’t; the most important was its native integration with the ubiquitous Microsoft Office product suite as well as the cloud-based Microsoft 365 ecosystem. As a result, Teams now has more than 270 million users (up from 20 million in 2019) across over 1 million organizations.
That phenomenal growth–in the capabilities and complexity of the product, as well as its user base–has not been without issues for subscriber organizations, such as:
What started in 2017 as a semi-cool Slack alternative is now an essential tool for millions of users around the world.The growth of these and other issues means that all organizations using Teams must exercise better governance of the Teams environment.
What do we mean by “governance”?
At a high level, IT governance is the set of policies and procedures that an organization uses to optimize the efficient use of IT resources and help the organization achieve its goals. At CoreView, we expand a bit on this idea with our four pillars of governance:
Microsoft Teams has a special need for better governance. As organizations have come to rely on Teams as their primary communication and collaboration tool, many would find it difficult to function if it were not available or its functionality was limited. Protecting its integrity and reliability is now of paramount importance for many organizations.
Even small implementations of Microsoft Teams can have extraordinary complexity. Teams combines many Microsoft 365 elements into a single ecosystem, including Active Directory groups, Exchange mailboxes,SharePoint sites, and OneDrive folders, along with audio, video, and text communication tools, with nifty features such as virtual whiteboard, automatic audio transcription, and more.
These components all have their own unique security risks, and their interdependencies make governance a difficult task at best.
At CoreView, we have five basic tips for improving Teams governance:
As the leading provider of Microsoft 365management tools, CoreView can simplify your Teams governance tasks and make them easy and fun. CoreView’s powerful suite of tools automates much of the work, enabling you to analyze, administer, optimize, secure, and audit yourMicrosoft 365 environment with intuitive, graphical reports and dashboards that give you a real-time, holistic view of your environment.
CoreView’s security tools, in particular, help identify security risks before they become issues or breaches. CoreView has the flexibility to automate the enforcement of your governance policies.Understanding and managing your Teams environment has never been easier.
For more information about how CoreView can enhance your Microsoft Teams governance, and to schedule a demo, contact a CoreView consultant today.