In this new remote work environment, getting the most out of every piece of technology, driving down IT operation costs and improving operational efficiencies is a priority. Microsoft Office 365 is an amazing tool — but administration is often time consuming and prone to error.
How can you have better management if you don’t know what is happening inside your environment?
Join one of our SaaS expert, Sharon Breeze, on 24th March at 9:30 am CET to discover how:
Business efficiency is non-negotiable. Any business solution that allows you to perform tasks faster and more easily makes your work processes as seamless as possible and saves you money.
Microsoft 365 is a productivity suite with intuitive tools and features that allows you to create, collaborate, and communicate better within your business. With the suite, you can access files anywhere, secure your files in the cloud, and get access to automatic upgrades that help you improve your business processes.
But there’s even more; you can make your M365 more beneficial to your business with CoreView, a Microsoft 365 Management platform that allows you to manage your M365 suite effectively.
There are three core areas of management in CoreView:
In this article, we will be discussing the major ways by which CoreView can transform the way that you perform the administration of your tenant and increase your operational efficiency.
Improving efficiency involves considering tasks that your core IT teams currently handle that can be delegated or reduced. It also involves considering and streamlining the time your teams spend creating and running.
Businesses use Powershell or Native 365 admin centers (which many people have little knowledge of) to collate data from multiple sources manually. Coreview helps improve this process, significantly reducing time spent on tasks from hours to minutes and saving the business money.
Automation is one of the quickest ways to make your admin teams and internal processes more efficient. Automation helps you set up workflows. Automation helps you streamline multiple repeated tasks into a single task that can be triggered automatically.
One example of automation is a workflow to provision users. On the M365 suite, adding a user with approvals would typically involve the following steps
These steps would need to be performed manually with potentially a different range of admin centers or PowerShell. With CoreView, these steps can be reduced to one workflow triggered automatically when a user has moved to a new department.
Automation could also be useful in other processes asides from onboarding and offboarding. It can be used in license management, enforce settings, remove guest accounts after a period of inactivity, and look for events in security logs requiring proactive, preventive measures.
With CoreView, anyone can maintain a workflow without knowledge of coding, as PowerShell is already created in the background.
Automation saves time, prevents human error, and ensures consistency, especially in common tasks like provisioning and de-provisioning.
Microsoft 365 is a great collaboration tool, but visibility can be an issue with frequent upgrades that might make it difficult to understand your environment truly. You can leverage PowerShell to do this, but this might be a long shot as PowerShell requires a level of skillfulness that most teams do not have.
This is where CoreView comes in.
CoreView can bring all your data into a single view, making it easier to visualize, report on, and search. You don't have to hop between multiple admin centers or run lots of PowerShell scripts or a giant Excel spreadsheet to collect this information.
CoreView also allows you to add your own custom data, giving you more control with actionable reports. This means that you can take action on anything you see in the reports directly from the report itself.
An example of such a report is the license optimization report which provides a clear view of what licenses were assigned to a user. This helps you identify the licenses that are not being utilized fully or which licenses are oversized for the user's role.
CoreView can create KPIs that will allow you to focus on what is important and understand what is going on at a glance. Decision-making is also faster and easier with actionable reports.
Lastly, operational efficiency involves delegation and maintaining least privilege access. Within CoreView, you can delegate tasks to other users within your organization, something that can't easily be done with Microsoft.
For example, Microsoft has a help desk role, but this is a broad role. The native roles allow you to delegate tasks that you want your service desk to perform but also tasks that you don't.
CoreView, on the other hand, can use a combination of virtual tenants and custom roles to really knock down what an operator can do.
Additionally, there are license pools. License pools are ways that we can logically separate licenses into discrete pools. It allows control of how many licenses an administrator can assign to their users for reporting and chargeback purposes.
Click here to watch a demo of CoreView to see how it can help you improve your operational efficiency significantly.