While user account management in Microsoft 365 is necessary, it’s a topic that many IT admins shy away from discussing. It can be rather boring at times, and some IT admins may feel as though they’ve already got a good grasp on the topic, but oftentimes, that’s not the case.
In order to improve, IT admins managing Microsoft 365 user accounts must be able to understand why account management is of the utmost importance to the security of their organizations’ IT infrastructures and what they can and can’t do as a Microsoft 365 admin.
Every IT admin manages user accounts a little differently, but in order to get into your own rhythm, you need to get the basics down first.
Employees come and go. It’s an expected outcome of running a business with employees. When managing IT for a smaller organization, it’s a lot easier for admins to manage Microsoft 365 users. You’re usually “in the know” when someone is hired or fired; however, IT admins managing complex IT infrastructures for larger enterprises are sometimes some of the last people in the chain to find out about personnel changes. If you’re an IT admin managing Microsoft 365 users for a larger enterprise, this may unfortunately present you and your team with many problems down the road, many of which could’ve been prevented if you’d just been kept in the loop.
First and foremost, it’s a security nightmare. For instance, after people leave your organization, they, as you know, may still have access to company data through Microsoft 365, especially when IT admins aren’t informed about employee departures. When you’re unable to successfully manage Microsoft 365 users, your organization’s security posture is weakened, and that’s a vulnerable place to be in when cybersecurity attacks are increasing by the day.
It’s up to you to not only successfully manage Microsoft 365 accounts but also implement account management best practices in your organization (let’s save the latter for another time).
While IT admins manage Microsoft 365 users differently, they all have access to the same tools. It all depends on how you’d like to manage your users. There are several ways for IT admins to manage Microsoft 365 user accounts.
The first three ways of managing Microsoft 365 user accounts become available as soon as you purchase Microsoft 365: the Microsoft 365 Admin Center and PowerShell.
Not everything about user account management is about protecting your systems and networks, but a good portion of it is, and when the basics are overlooked, it leads to careless mistakes and preventable outcomes down the road.
There are a variety of administrative tasks to consider when managing Microsoft 365 users.
Some of the top actions IT admins can take include the following:
Managing Microsoft 365 users doesn’t have to be complicated. When you’re aware of what you can and can’t do, and why effective account management is imperative to your success as an IT admin, everything else falls into place. Refreshing yourself with the basics is a good place to start.