The power of Microsoft Teams has never been clearer, or more frequently stress-tested, than in recent years. Our collective shift to remote and hybrid working has led to an explosion in Microsoft Teams use (with a whopping 250 million monthly users — eeshk!), and that’s not the only thing that’s skyrocketed. Security concerns, performance issues, and the need to understand user data has also increased — something that Redmondmag.com’s Microsoft Teams: Security, Performance & More Summit, held on November 5th, worked to address with CoreView’s help.
During CoreView’s session, we focused on Microsoft Teams management and governance — looking at the ways our product was built to make these practices (and honestly, IT professionals’ lives in general) a little easier and less complicated. Specifically, we dove into the functionality of two tabs within CoreView’s dashboard — Analyze and Manage — which were designed to help users gather intel about their Tenant (or Tenants), and then send that intel into a powerful workflow engine using automation. And while this only just scratched the surface of what we’re capable of providing, we thought it might be helpful to share some key lessons covered.
Here are three top takeaways from our time at Redmondmag.com’s Microsoft Teams summit, and a look at how we can help you run Microsoft Teams more efficiently in the future.
Above all else, it’s important to remember that reporting is everything when it comes to managing and governing Microsoft Teams (or any other Microsoft 365 systems and processes, for that matter!). You don’t want to be waiting weeks, days, or even hours for a report — you need a tool that delivers reports in seconds, chock-full of insights that will allow you to kick off a particular, automated workflow. Right? Right. And that’s exactly what CoreView was made to deliver.
Time is money, after all. And reports won’t just save you time, they’ll also show you the money. Jerry Maguire-style.
Speaking of reports, we recommend you start by pulling the Microsoft Teams group report, as it’s simple, straightforward, and offers a bird’s eye view of how your Tenant’s groups and users are behaving. Much like the Microsoft Teams’ Admin Center, this report allows you to comb through active teams, organizing the data and information in a way that makes sense to you. For instance, you could choose to see the total number of users, the total number of Microsoft Teams’ group owners, and which employees own teams. It’s basic, sure, but it’s worthwhile to observe.
Then, looking at the Microsoft Teams user activity can provide you with statistics and details about how these groups are operating at all times. It will offer insights into which groups might need additional attention and which might have reached the end of their lifecycle — enabling you to craft and launch automated workflows from there.
Now let’s say, as an example, you’ve pulled up your Microsoft Teams’ group report and found that a handful are empty (e.g. have no users within them). Perhaps a series of major projects just ended, or some members of the workforce left the company. Either way, these groups are wandering around your Tenant without owners or users, like a bunch of lost puppies.
Having discovered this, you want to schedule a weekly report that will not only show you which groups are empty, but will also initiate an automated workflow that sends a message to the owner of that user-less group, checking to see if they’re hoping to bring in new members (or, if there is no owner, a workflow that simply sunsets or archives the group entirely, reducing Microsoft Teams sprawl).
Using the tools in the Manage tab, you can do just that — conserving energy while driving productivity, like the Energizer Bunny of Microsoft Teams management. And with the help of reporting, assessment, and automation, that’s exactly what you’ll be.
Request a personalized CoreView demo today to see exactly how we can take your Microsoft Teams management to the next level, and check out the full recording of our presentation at Redmongmag.com’s Microsoft Teams Summit on our website.
