November 18, 2021
min read
Roy Martinez
With over 16 years in Microsoft and IT infrastructure, Roy uses his SharePoint, Power Automate, and Microsoft Teams expertise to help organizations develop strategies for adoption, collaboration, automation, and governance.

Corporations today must manage constant change efficiently. The number of employees fluctuates, and the work to support them is complex, dynamic, and necessary. As a result, organizations allocate a lot of time, money, and personnel to support internal business processes. Deploying a modern License Management System lightens the workload by automating routine business procedures.

Nowadays, just about every employee is a knowledge worker, constantly inputting information into productivity solutions, like Microsoft Office 365. Ensuring that each person has access to that software without overspending on software licenses is a challenging demand, one that eats up time and personnel resources. A license management system alleviates that burden in many ways.

Reduce Application Administration Time

Managing user software licenses involves multiple tasks, such as instituting chargebacks, ensuring compliance, preempting data breaches, onboarding new employees, and tracking product adoption consistently. In most cases, collecting the information needed to manage such functions occurs within parts of several different tools. Consequently, employees spend a lot of time pulling information from one system or another. A license management system creates a unified dashboard that presents administrators with one interface to all of the needed applications.

Connect License Management and ServiceNow

System administrators spend their day with tasks, such as setting up calendar privileges for the head of Marketing, and then providing access to the new Finance Director’s emails, a task that needs to be completed ASAP. Part of the work resides in a license management system, like CoreView, and other pieces in a platform, like ServiceNow. CoreView offers integration between the two. CoreView creates the workflows automatically and provides self-service options, such as requesting a Microsoft 365 license, a shared mailbox, or becoming a member of a Microsoft Teams group. You also create tickets in ServiceNow for security events or items of interest within your M365 tenant. Once you automate routine administrative tasks, you gain more time for strategic initiatives.

One-Click Simplicity  

CoreView's User Card consolidates information from different applications, so technicians know everything about a user, such as usage across services, user details, and licenses. With this capability, they perform common tasks, like password management or adding members to groups, right from the User Card.

Why Purchase a License Management Solution?

While management desires solutions that streamline business processes, any potential solution needs to offer tangible benefits. Deploying a license management system results in numerous improvements:

Lower Costs: Gain management’s attention by eliminating redundant paperwork and data input. Companies boost employee productivity and do more with less.

Save Time: Automation saves a lot of time, which otherwise would have gone into manually performing various routine tasks. Spend more time on differentiating services and less on routine ones.

Streamline Data Collection: Automation enables organizations to collect data more efficiently. Gather information more efficiently and store it in easily accessible locations.

Reduce Errors: Automation brings the precision of machines to manual processes. Because it will not become distracting, the number of errors drops.

Ensure Data Security: Employee personal and company data needs to be protected. By automating parts of the licensing process, enterprises ensure that information collected from remains stays confidential and locked in a secure virtual database.

Improve Compliance: Corporate licensing agreements are complex and sometimes difficult to track. If firms violate the terms of the agreement, they may be subject to various penalties. A license management system produces reports and puts checks in place, so organizations adhere to the agreement terms.

The Softer Side

In addition, these solutions benefit organizations in other ways that may not seem evident at first.

Increase Employee Engagement: Trust is a two-way street between employees and employers. While the latter expects individuals to put time and effort into their jobs, the former also needs the tools to complete their work. Providing them with the right software applications makes it more likely that they feel like management cares about them, which should translate to higher employee productivity.

Enhance Employee Retention: One of the most critical factors affecting employee retention is holistic onboarding. Poor remote onboarding, such as having employees sit at their desks without the tools to complete their work, can result in new employees leaving your organization. If your employees are comfortable working with you and are getting along just fine with everyone in the company, they tend to stick around for long.

Time to Invest in a License Management System

Corporations are recognizing and realizing the benefits that these systems offer. The Workflow Automation Market was valued at $8.07 Billion in 2019 and is projected to reach $39.49 billion by 2027, a CAGR (Compound Annual Growth Rate) of 23.68%, according to Verified Market Research.

Large organizations have many items to track. Bulk license management has been a challenge, one that impacts an organization in many ways, reducing productivity, creating possible compliance concerns, reducing employee productivity, and minimizing overspending. A strong license management product addresses those problems and relieves some of the stress that managers feel in today’s hectic workplace.

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Created by M365 experts, for M365 experts.