After migrating to Microsoft Office 365 in 2014, Carlisle Construction Materials LLC (CCM) realized it needed to give its business units independence and autonomy – despite have a new single O365 tenant. It also wanted safer, more efficient O365 administration. The solutions – Virtual Tenants and Role-Based Access Control (RBAC) – both handled by CoreView.
Client: Carlisle Construction Materials
Situation: Carlisle needed a single pane of glass interface to manage O365 properly and track user activity.
Carlisle Construction Materials LLC (CCM) is a diversified manufacturer and supplier of premium building products and related technologies for the commercial and residential construction markets.
CCM is a $2 billion division of Carlisle Companies. It employs over 2,400 people and operates 26 plants in North America and 5 in Europe.
With only eight employees in the operations team supporting over 3,000 employees in 30 locations around the world, a productivity platform was vital to maintaining CCM as a well-oiled machine. CCM only evaluated a few options before deciding to migrate to Office 365 in 2014.
However, not having a single-pane-of-glass view of the company’s Office 365 activity can be perilous, as it leaves many red flags and other details unnoticed.
One report that CCM’s IT team needed, but did not have, was a way to evaluate and manage productivity on mobile devices. In order to ensure security across devices, CCM needed a way to easily access information on the employee devices—including mobile—that were accessing company information and connecting to applications. Unveiling details on which devices were connecting to company information and applications would ensure better IT security.
Pulling this report from Office 365 alone was virtually impossible. Also, CCM’s limited security reports left data breaches undetected. Data loss prevention (DLP) software would solve this issue by enabling optimal visibility, especially useful for a small IT team with limited bandwidth.
After researching tools for reporting, management, monitoring, and auditing for Office 365, CCM evaluated several promising solutions. A CoreView trial exhibited an intuitive user interface (UI), simple configuration, and ability to manage all aspects of Office 365, which quickly won over CCM.
In fact, due to the simplicity of CoreView’s management tools, CCM’s delegation model remained intact, allowing them to manage everything in the same manner as their on-premises applications.
This made it very easy for the IT personnel as they did not experience a severe learning curve as originally expected. CCM found value in both the custom and built-in reports.
A common built-in report the company uses surrounds productivity on mobile devices and email connectivity. Through this report, CCM found instances of email usage on mobile devices that were not enrolled in a Mobile Device Management (MDM) program.
The company is now able to immediately take action to remediate these issues. Some examples of custom reports CCM has built provide information on specific users, including which specific Microsoft licenses they were assigned, the last time they used OneDrive or SharePoint. With CoreView, CCM is able to see a full picture of its user base and identify which users they should spend more time on training in certain areas to drive its business forward.
CCM’s O365 IT lead is happy with the solution. “If you are looking for a solution that provides the most in-depth Office 365 user and subscription detail at your fingertips, CoreView is it,” said Jeff Janovich, Cloud Solutions Architect, Carlisle Construction Materials. “CoreView is a complete solution that shows you everything you would want or need to know about your Office 365 service without breaking a sweat.”
The CCM IT team mainly uses CoreView for Exchange, OneDrive, and SharePoint. Since moving SharePoint from on- premises to online two years ago, their environment has grown rapidly and now enables them to better monitor unique users.
The following CoreView features have helped CCM significantly:
CoreView has enabled CCM to effectively segment its Office 365 tenant into separate groupings, or Virtual Tenants based on business units. Each business unit has been assigned a set of administrators who were delegated specific tasks and capabilities to successfully manage their separate user community.
O365 License Optimization
CoreView gives CCM an easy way to manage the O365 license allocations for each business unit by using separate license pools. These license pools enable the IT team to assign binding license allotments to each business unit, which allows them to efficiently manage their own license assignments.
Auditing and Logs Done Right
All Office 365 log file information is now exposed within CoreView, which has empowered the IT groups to create many custom reports for distribution.In addition, there are specific automated alerts that have been configured within CoreView to notify administrators when security compliance issues are identified.