Apr 12 2019
CRB Case Study
CRB provides design, construction and consulting solutions for life sciences and advanced technologies to organizations around the world. They are Headquartered in Kansas City, Missouri, and have 13 offices across the United States and international offices in Basel, Switzerland; Stuttgart, Germany and San Juan, Puerto Rico.
CRB have a highly advanced SharePoint based Intranet to share documents and Information across the entire organization. The next phase of their Intranet project was to ensure employees were able to quickly find the Information they needed using Enterprise Search.
IT Pain Points
CRB store a wealth of Information In their corporate Intranet and ensuring their users can quickly find the right Information was a top priority. Creating highly technical taxonomies from scratch would have been a time-consuming exercise. Additionally, asking end users to choose metadata tags whilst uploading documents was not considered a good use of their time.
CoreTag was able to create custom taxonomies for CRB based on the Information Inside their documents. Many of the taxonomies were highly technical containing thousands of terms and synonyms. CoreTag was also able to derive Information from the library, folder structure and names of documents and create metadata based from those values. The taxonomies were then used to automatically apply metadata to the documents and in turn add search refiners In SharePoint enterprise search. Several specialized search sites were created allowing highly specific Information to be readily discovered.
Key Features Utilized
CRB utilized many of the key technologies In the CoreTag product.
Using a number of artificial Intelligence techniques CoreScan created business focused taxonomies for CRB built on the Information Inside their documents.
CoreScan created accurate document summaries of complex documents and determined the languages they are written in.
CRB enriched tens of thousands of documents with rich and consistent metadata. The metadata was utilized to provide advanced search solutions across their Intranet platform
CRB are now planning a larger metadata tagging project which will enrich documents as they are migrated into SharePoint to ensure they are discoverable for all employees.